Inside The Practice

When an internal investigation begins, the company policies at issue stop being background documents. They become the standards the investigator has to apply, the process the organization has promised to follow, and part of...

Internal investigations have traditionally focused on people. Someone acted, someone complained, and the investigator’s job was to determine what happened, who was responsible, and what response the facts justified. AI...

Most employers assume that if they respond to a harassment complaint by investigating promptly, interviewing employees, coaching the people responsible, and reporting back to the complainant, they have done what the law asks.

A good investigation report does more than announce a conclusion. It shows enough of the work to make the conclusion understandable and defensible. If the report skips the reasoning, overstates the evidence, or blurs the line